FAQ
Short answers about data, pricing, privacy and support.
- What is ICHIP.CC?
- A real-time chip information aggregation platform. Enter a part number once to query stock, price, availability, backorder, lead time and part details across 12 manufacturers, authorized distributors and online marketplaces.
- Can I download datasheets directly?
- Yes. The Datasheet column links to manufacturer PDFs that you can open or download; some sources return more than one.
- Are prices and stock live?
- Every query and every tracking round is fetched live and carries a timestamp. Exports use the customer's time zone.
- Does an empty stock value mean zero?
- No. An empty value means the value was not observed in that round; it is not zero.
- Is there a free tier?
- Yes. New users receive signup credits, and daily check-in also earns credits. Credits offset model query costs; failed crawls are not charged. The current amount is shown in the console.
- Which data sources are supported?
- TI, Avnet, Arrow, DigiKey, Future, Element14, Farnell, Newark, Sager, RocElec, Heilind and Verical — 12 sources in total.
- Can I export the data?
- Yes. The panel exports Excel / CSV, with timestamps in the customer's time zone.
- How do I import models? Is there a limit?
- Excel / CSV with the part number in the first column (no header required), or paste one model per line. Up to 2,000 models per list; the console shows the current limit.
- What is the difference between no result and failure?
- No result means the query succeeded but nothing matched; failure means the query did not complete. Failed crawls are not charged.
- Which time zones are supported?
- Run windows follow the country / time zone you select in the console; the window is evaluated on that wall clock.
- Do I need an email to register?
- No. The access code is the only login credential. An email is optional and only used for inventory notifications if you add one.
- What if I lose my access code?
- The access code is the only credential. A lost code cannot be recovered; we do not restore it by email, in-app message or any other channel. Keep your own backup.
- How can I contact you?
- Use the in-app Contact button after signing in. No personal email is published, to reduce spam and protect privacy.
- Can I get a refund?
- Top-ups are non-refundable once completed. BTC / XMR transfers are irreversible, so please confirm before paying. Credits have no cash value and are not transferable.
Still unsure? Sign in and use the Contact button in the console.