Contact
Support is handled in-app. No public email address is published, to reduce spam and protect privacy.
How to reach us
Sign in to the console and click Contact in the lower-left corner to start an in-app message. This is the only official support channel.
Just describe what happened; no extra details are required.
If you have lost your access code and cannot sign in, we cannot verify your identity or recover the code. Keep your own backup.
Please do not send your password or API key in any message.
Response
Replies are best-effort; there is no guaranteed response time or SLA. Please check the FAQ and Pricing pages first — they answer most questions.
Security
Only use this site's official domain. We never ask for your password, API key or wallet private key. In-app messages are stored on this server; they are not sent to a third-party support platform.